SENDING FILES

SUPPORTED SOFTWARE

We are PC Based, and these are the software programs we currently use:  

  GRAPHIC IMAGE & PAGE LAYOUT:

Adobe Acrobat 8.0 or earlier

Adobe Illustrator CS2 or earlier

Adobe InDesign CS2 or earlier

Adobe PageMaker 6.2 or earlier

Adobe Photoshop CS2 or earlier

CorelDraw 9.0 or earlier

Quark Xpress Files

  OTHER FORMATS:

Corel WordPerfect 9.0 or earlier

Microsoft Excel 2007 or earlier

Microsoft Word 2007 or earlier

Microsoft Publisher 2007 or earlier

Microsoft Powerpoint 2007 or earlier 

WHEN SENDING FILES

When sending us digital artwork, there are a number of things that we need from you in order for us to assist you more efficiently Below is a basic check of those items along with some things to watch out for:

PDF File

This is the best recommended format to send to us. (This will avoid problems associated with some of the native file issues listed below). When you send your file as a PDF, make sure to save it with embedded fonts. This way we do not have to worry about fonts or graphics or native file issues. If your file has photos, please make sure to save as a high resolution PDF.

The Native File

This would be the file that the project was created in such as Word, Illustrator, or InDesign, etc. Above are the native file formats we can accept. If you send us this format, please see issues related to the native file below:

• Graphic Files

Unless you know your native file has embedded your graphics in the native file itself (most programs, by default "Link" the graphics and are not contained in the native file), then we will need all graphics associated with your project. This usually has an extension of .tif, .eps, .jpg, .bmp, etc.

• Fonts

Just like the graphic files, fonts are not contained in the native file that you send to us and must reside on the computer accessing the file. If we do not have one or more of your fonts, the program will choose a default font and not the one you intended. Since we are PC based we cannot work with Mac Fonts - substitution will be necessary.
 

Proofs

Advanced InfoSystems (AIS) will fax or email you a proof before we proceed with any order. With this, we can often catch missing elements or foresee difficulties or errors long before it is too late or too costly to repair.

If you have any questions or concerns about file formats,

please give us a call. We will be happy to help.

EMAILING FILES

Email files to

Files will need to be zipped (compressed) if file size is more than 5 MB.  For files larger than 5 MB you can go to http://www.yousendit.com to upload your file for free. If you have any questions please give us a call at 602-242-1733 or 800-279-5262.