FREQUENTLY ASKED QUESTIONS
1. HOW LONG DOES IT TAKE TO GET SETUP WITH
YOUR SERVICE?
a. It takes about 30
to 45 days.
2. DOES YOUR SERVICE REQUIRE A CONTRACT?
a.
Contracts are optional.
3. WHAT IS THE COST OF
YOUR SERVICES?
a. Pricing is based on
volume and the
number of cycles per month/year. We provide you with a
price quote and sample packet.
Please contact Don
Hammond in Sales/Development at 602-242-1733
or 800-279-5262
/ or send an email to:
donhammond@ais-az.com
for a price quote.
4. CAN YOU WORK WITH MY
CURRENT SOFTWARE PROVIDER?
a. Yes, we have a team of
programmers that can work with your exported data.
5. HOW LONG DOES IT TAKE FOR MY CUSTOMERS TO RECEIVE
THEIR BILLS?
a. Under normal circumstances, 2 to 3
business days.
6. WHAT DO YOU REQUIRE TO
DISCONTINUE YOUR SERVICE?
a. We require you give us
at least a 60 day notice before discontinuing our service
and a date of termination. This will allow us time to
prepare for termination and review the pre-printed forms we
have warehoused for you.
60 days will allow us to
get your postal account processed so that we may return any
postage you may still have in your postal account at the end
of termination. Please contact us at 602-242-1733 or
800-279-5262
7. WHERE CAN I FIND CONTACT INFORMATION?
a. You can go to our
contacts page
which lists our departments, phone numbers and mailing
address or you may reach us by calling 602-242-1733 or
800-279-5262.