(AIS) Advanced InfoSystems - Forms & Data Management
 
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Digital Formats and Sending Files

DIGITAL FORMATS & SENDING FILES

Below you will find the digital formats that we can accept and how to send us those files.

 

 

SUPPORTED SOFTWARE


We are PC Based, and these are the software programs we currently use:

 

GRAPHIC IMAGE & PAGE LAYOUT:

• Adobe Acrobat 8.0 or earlier
• Adobe Illustrator CS2 or earlier
• Adobe InDesign CS2 or earlier
• Adobe PageMaker 6.2 or earlier
• Adobe Photoshop CS2 or earlier
• CorelDraw 9.0 or earlier

 

OTHER FORMATS:

• Corel WordPerfect 9.0 or earlier

• Microsoft Excel 2007 or earlier
• Microsoft Word 2007 or earlier
• Microsoft Publisher 2007 or earlier
• Microsoft Powerpoint 2007 or earlier

 

 

WHEN SENDING FILES

When sending us digital artwork, there are a number of things that we need from you in order for us to assist you more efficiently. Below is a basic check of those items along with some things to watch out for:

PDF File

This is the best recommended format to send to us. (This will avoid problems associated with some of the native file issues listed below). When you send your file as a PDF, make sure to save it with embedded fonts. This way we do not have to worry about fonts or graphics or native file issues. If your file has photos, please make sure to save as a high resolution PDF. Note: You will need the full version of Adobe Acrobat to create PDF files.


THE NATIVE FILE

This would be the file that the project was created in such as Word, Illustrator, or InDesign, etc. Above are the native file formats we can accept. If you send us this format, please see issues related to the native file below:

Graphic Files

Unless you know your native file has embedded your graphics in the native file itself (most programs by default "Link" the graphics and are not contained in the native file), then we will need all graphics associated with your project. This usually has an extension of .tif, .eps, .jpg, .bmp, etc.


Fonts

Just like the graphic files, fonts are not contained in the native file that you send to us and must reside on the computer accessing the file. If we do not have one or more of your fonts, the program will choose a default font and not the one you intended. Since we are PC based we cannot work with Mac Fonts - substitution will be necessary.


 PROOFS

Advanced InfoSystems (AIS) will fax or email you a proof before we proceed with any order if you do not send us a PDF of your file.  With this, we can often catch missing elements or foresee difficulties or errors long before it is too late or too costly to repair.

 

If you have any questions or concerns about file formats, please give us a call. We will be happy to help.


 

 

SEND FILES VIA EMAIL

Email files to scarlet@ais-az.com  You will receive a confirmation that we received your file. For larger file sizes (10 MB or more)  please use the method listed below. Please view our insert protocol page to see what information we require before you send us your file.


Files that are large, 10 MB or more will need to be sent via www.yousendit.com http://www.yousendit.com. You can upload your file for free. You can only send one file at a time or you may zip (compress) your files into one zip file and send it that way. If you have any questions please give us a call at 602-242-1733 or 800-279-5262.